Refund Policy

Last updated: [Current Date]

1. Course Cancellation

Our refund policy for course cancellations:

• Full refund if cancelled 14 days before course start
• 50% refund if cancelled 7-13 days before course start
• No refund for cancellations less than 7 days before course start

2. Course Transfers

Course transfer options:

• Free transfer to another course date if requested 14 days in advance
• Transfer fee applies for requests made 7-13 days before course start
• No transfers allowed less than 7 days before course start

3. Special Circumstances

We may consider refunds for:

• Medical emergencies (with documentation)
• Family emergencies
• Course cancellation by SIRIONEXIA

4. Refund Process

Refunds will be processed:

• Within 7 business days of approval
• Using the original payment method
• Less any applicable processing fees

5. Contact Information

For refund requests, please contact us at:

SIRIONEXIA

1915 REXFORD RD

CHARLOTTE, NC, 28211

Phone: (704) 366-7000